Questions we get asked

Sign up for the free trial — no credit card. You’ll verify your email, then all nine coaches are available. Check your spam folder if the verification message doesn’t arrive.

These are built for nonprofit staff rather than technical users. You describe what you need in plain language, and The Prompter exists specifically to help if you’re unsure how to ask.

All nine coaches on every plan: The Prompter, Closer, Proposer, Organizer, Scorekeeper, Storyteller, Mobilizer, Counselor, and Producer. You can download any response as a PDF.

One message to a coach. A back-and-forth conversation where you send five messages uses five.

Nothing breaks and you won’t be upgraded automatically. Add uses anytime at $1 for 7, or wait for your monthly reset. If you’re running out consistently, moving up a plan is usually cheaper than topping up.

No. Each period resets your uses fresh, and whatever you didn’t use is gone. Uses you buy separately don’t work that way — they’re not tied to your plan and never expire, so they’re the better option if you want a cushion instead of a reset.

Use the ones you need. The rest cost you nothing extra, and the one you didn’t think you’d use tends to be the one that helps in the week everything goes sideways.

Custom coaches, your own knowledge base, and tailored builds are handled as a consulting engagement through nonprophet.ai rather than as part of a subscription.

Yes. No long-term contract, and you won’t be billed for the following period.

Our backend holds to GDPR-level standards with commercially reasonable technical and administrative safeguards. Your data isn’t used to train models, and we’ll sign a custom Data Processing Agreement on request.

Email support on every plan. Team and Organization plans include an onboarding session, and one-on-one strategy sessions with nonprofit consultants can be booked separately.